Privacy
Make a data request
You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. You can also object to how we use it, ask us to restrict it, or withdraw a consent you gave us earlier. There is no charge and you do not have to give a reason.
What you can ask for
- A copy of your data — what we hold, where it came from, and who we share it with.
- Correction — fix anything inaccurate or incomplete.
- Deletion — remove your data, except anything we are legally required to keep (for example, purchase records for tax purposes).
- Portability — a machine-readable export of the data you gave us.
- Objection or restriction — tell us to stop or pause a particular use.
- Withdraw consent — including unsubscribing from marketing email and changing your cookie choice.
How to submit one
Email info@thecommonsacademy.com and tell us which request you’re making and the email address you use with us. Sending it from that address is the fastest route, because it helps us confirm the request is really yours.
What happens next
We acknowledge requests promptly and respond within 30 days. If a request is complex we may extend that by up to two further months and will tell you why before the first 30 days are up.
If we can’t identify you from the address you write from, we may ask one or two verification questions before we act — we won’t hand over or delete an account’s data on an unverified request.
If you’re not satisfied
If you are in the EU, EEA, or UK and you think we’ve handled your data or your request badly, you have the right to complain to your national data protection supervisory authority. We’d appreciate the chance to put it right first — write to us at the address above.